In Ghana, how not to get scammed by your cleaning lady: 3 new traps to avoid in Accra

Ensuring the safety and honesty of domestic help is a legitimate concern, whether in Ghana or elsewhere, especially for expatriates who may be perceived as more vulnerable or wealthy.

Although the phenomenon of scams is often associated with Sakawa (online scams), incidents involving domestic staff can occur, ranging from the theft of small items to more elaborate scams.

Here are some tips to prevent problems and build a relationship of professional trust:

Rigorous Recruitment Process: This is the most important step to minimize risks

Recruiting through a specialized and recognized agency is often safer than hiring someone found through informal word of mouth.

Agencies have often already verified the identity and background of candidates.

Always request and verify references from previous employers.

Contact them directly to ensure the testimonial is authentic.

Request a copy of official identity documents (national identity card, passport) and proof of address.

In Ghana, it is common to ask the candidate to designate a guarantor (often a family member or community leader).

This guarantor is expected to be responsible for the employee.

Reduce temptations and protect your most valuable possessions

Keep cash, jewelry, important documents (passports, bank cards, etc.), and small electronic devices in a secure location (a safe if possible), and not in open drawers.

For consumables or expensive items (food, cleaning products), a periodic inventory can help identify unusual disappearances without directly accusing anyone.

If possible, use a locking or key management system that only grants domestic staff access to relevant areas.

Relationship and Contract Management

Establishing clear rules and fair treatment fosters a professional and loyal relationship.

Even for part-time help, write a simple and clear contract stipulating duties, hours, compensation, and expectations regarding conduct and confidentiality.

A fair salary reduces the incentive to steal.

Maintain open and respectful communication. If you have any concerns, address them calmly and factually.

Pay wages on time and as agreed.

If possible, choose to pay by bank transfer to ensure a record of the situation.

Clearly define whether the employee is allowed to bring or receive guests into your home during work hours.

Be Observant

Pay attention to sudden changes in your employee’s behavior or if their lifestyle suddenly seems disproportionate to their salary.

Do not share detailed information about your financial situation, travel habits (especially long absences), or valuables.