Traveling by train from Kuala Lumpur (KL) is a modern and efficient experience, thanks in particular to the ETS (Electric Train Service) network and KTM Komuter. However, the Malaysian system differs significantly from European or American standards, which often traps unsuspecting travelers. Here are the three most common mistakes to avoid for a smooth departure from the capital:
Departing from the wrong station (KL Sentral vs. Kuala Lumpur Station)
This is a classic pitfall. Kuala Lumpur has two major train stations that are geographically very close but serve different purposes:
KL Sentral: This is the ultra-modern hub where most ETS trains (to Penang or Ipoh) and airport shuttles (KLIA Ekspres) depart.
Kuala Lumpur Railway Station (Old Station): This magnificent colonial building still serves as a stop for some commuter and ETS trains.
The mistake is arriving at the Old Station when your ticket says « KL Sentral. » Although they are connected by a short train journey, the sheer size of KL Sentral can cause you to miss your connection if you’re not there 30 minutes beforehand.
Wait for the platform display at the last minute
Unlike European train stations where you wait on the platform, Malaysian train stations operate like airports:
The boarding area: Passengers must wait in a closed departure hall. Access to the platform is only opened 10 to 15 minutes before the train’s departure.
The mistake is to stroll through the shopping malls at KL Sentral thinking you can reach the platform in 2 minutes.
There is often a ticket check (sometimes with a QR code scan) before accessing the escalators. If you arrive when the boarding gates are closing, you will no longer be able to get off onto the platform, even if the train is still there.
Ignore the « Ladies Only » carriages (KTM Komuter)
If you are using the KTM Komuter to go to Batu Caves, you will notice very distinct pink areas on the platforms and in the carriages.
The middle carriages are strictly reserved for women for their comfort and safety.
The mistake for male travelers or couples is to inadvertently board these carriages. Although Malaysians are generally polite, you will likely face firm remarks from security personnel or other passengers. Fines are rare for tourists, but the social awkwardness is immediate.